Most orders ship within 1 to 3 business days from our Michigan warehouse. Standard delivery typically arrives within 5 to 7 business days, and you will receive a tracking number by email as soon as your engraver ships.

Yes, all orders of $100 or more qualify for free standard shipping within the continental United States. Since most of our laser engravers exceed that threshold, the majority of purchases ship at no additional cost to you.

We accept returns within 30 days of delivery for unused items in their original packaging. To start a return, email us at support@apexlasersystem.com with your order number and we will provide a return shipping label along with step-by-step instructions.

Absolutely. If you realize a different model better fits your needs, contact us within 30 days and we will arrange the exchange. We will guide you through the process to make sure the replacement engraver is the right match for your projects.

Our laser engravers for metal are specifically designed with higher wattage and fiber laser technology to handle stainless steel, aluminum, and other hard surfaces. If you are unsure which model suits your specific material, send us a message and our team will recommend the best option.

Yes, our desktop laser engravers are compatible with popular design software including LightBurn, LaserGRBL, and other commonly used platforms. Each unit ships with setup instructions, and our support team can walk you through the software configuration if needed.